Effective Date: May 20, 2025
Applies to: www.arcanutrilife.com only
A separate Terms and Conditions page applies to app.arcanutrilife.com
Welcome to the official website of Arca Nutrilife Company. By accessing or using this website and placing an order through our online shop, you agree to comply with the following Terms and Conditions. Please read them carefully before continuing to use our services.
1. General Information
This website is owned and operated by Arca Nutrilife Company. All content, product descriptions, visuals, logos, and digital assets found on this website are the intellectual property of Arca Nutrilife and may not be copied, redistributed, or reused without permission.
2. Eligibility
You must be at least 18 years old to use this website and purchase any products. By using this site, you confirm that you meet this age requirement.
3. Orders & Payments
All product orders are subject to availability and confirmation.
Prices are displayed in Philippine Peso (PHP) and include taxes when applicable.
We accept payments through secure, verified channels listed during checkout.
Once payment is confirmed, an order confirmation email will be sent to the customer.
4. Shipping & Delivery
We offer nationwide shipping within the Philippines.
Shipping fees are clearly stated during checkout.
Estimated delivery timeframe: 3 to 7 business days, depending on your location.
Delays caused by couriers, weather conditions, holidays, or other logistical issues are beyond our control, but we will coordinate closely with you to resolve concerns.
5. Refunds & Returns Policy
We stand behind the quality of Arca Coffee. If your item arrives damaged, defective, or incorrect, we will work to resolve the issue promptly.
5.1 Eligible Situations:
Damaged during delivery
Product defect or incorrect item received
To qualify, customers must:
Notify us within 3 days of receiving the product
Provide proof of purchase
Ensure the product is unused and in original packaging
5.2 Request Process:
Send an email to contact@arcanutrilife.com
Include:
Order ID
Clear videos of the product and issue
A short explanation
Our team will respond within 3 business days.
If approved:
We may offer a replacement or
A refund via your original payment method
5.3 Not Eligible:
Items that are opened or used
Requests made after 3 days of delivery
Minor packaging imperfections that don’t affect product use
6. Product Use & Resale
Products are sold for personal use only. Unauthorized resale or redistribution of Arca Coffee is prohibited unless formally approved through our Partner Distributor Program.
7. Promotions & Offers
Any promotional campaigns or discounts offered on the website are valid only during the specified period. We reserve the right to cancel or change any offer without prior notice.
8. Limitation of Liability
Arca Nutrilife Company is not liable for any damages arising from the misuse of our website or products. Users assume full responsibility for any decision or action taken based on content found on this website.
9. Updates to Terms
We reserve the right to revise these Terms and Conditions at any time. Changes will be reflected on this page. Continued use of the site indicates your acceptance of the latest version.
📩 For any questions or concerns, please contact us at: contact@arcanutrilife.com